Member of the Month | Jasmine Chng of ANZ Singapore

Jasmine Chng (Director, Multinational Institutional Banking, ANZ Singapore)

1. For members who haven’t met you yet, tell us a little about yourself. What does your role as Director, Multinationals at ANZ Singapore involve, and what do you enjoy most about it?

Based in Singapore, I’ve spent more than 20 years in corporate and institutional banking, working across client coverage, credit and risk management. Today, as part of ANZ Singapore's Multinationals team, I work with multinational corporations to support their growth across Asia Pacific and help them navigate increasingly complex markets and challenges. What I love most about my role is the people I get to meet from different industries and cultures, learn about what drives their businesses, and support them as they grow and evolve. Every client has a unique story, and I enjoy being part of that journey. The role is dynamic and constantly evolving, which means there is always something new to learn and an opportunity to broaden my perspective while building lasting relationships, which is something I value greatly.

2. You’ve spent more than 20 years in banking. Was there a defining moment or unexpected opportunity that helped shape your career?

An unexpected opportunity that shaped my career was the chance to work across credit, risk and client coverage roles. Experiencing different sides of the bank gave me a broader perspective and helped me appreciate how interconnected everything is. Today, when working with multinational clients, I can draw on insights from both the risk and relationship sides of the business, which helps me better understand their needs and challenges. Looking back, it taught me that careers are rarely linear. Some of the most valuable experiences come from stepping outside your comfort zone and being open to opportunities that may not have been part of the original plan.

3. From your experience working with multinational businesses, what advice would you give a New Zealand company looking to build connections in Singapore?

Having worked with multinational businesses for many years, I've learnt that relationships matter just as much as strategy. Singapore is a highly connected business community, so my advice to New Zealand companies is to invest time in building genuine relationships and growing their network. I'd also encourage companies to see Singapore not just as a market, but as a gateway to Southeast Asia. The businesses that tend to succeed are those that build trust, understand local nuances and approach the market with a long-term view.

4. Relationships are at the heart of your work. What’s your approach to turning an initial introduction into a lasting, trusted connection?

I believe trust is built over time through consistency, authenticity and following through on your commitments. I enjoy getting to know people beyond their role and understanding what drives them. Meaningful relationships are built over time through many small interactions, whether that’s sharing an idea, making an introduction or helping to connect people. I've found that creating value without expecting anything in return often leads to the strongest and most enduring connections.

5. What first drew you to the NZ Chamber community, and what inspired you to become more involved?

What first drew me to the NZ Chamber was the people. From my very first interaction, I found the community to be open, welcoming and genuinely supportive. There is a real willingness among members to help one another, share experiences and make meaningful connections. While I'm still getting to know the Chamber, I've really enjoyed meeting people from diverse backgrounds and industries. I'm looking forward to becoming more involved, developing new relationships and contributing to the community where I can.

6. Congratulations on your appointment as Special Advisor to the Chamber’s Board! What is one area where you’re particularly keen to contribute and make a difference for members?

Thank you. I'm particularly keen to contribute by helping members expand their networks and make meaningful connections. I've always believed that great opportunities often start with a simple conversation or introduction. Through my role and network, I hope to connect people, share insights and help businesses navigate opportunities in Singapore and the region. I'm also looking forward to learning from fellow members and contributing to the collaborative spirit that makes the NZ Chamber such a special community.

7. As a mum to two teenage sons, what is one piece of advice you hope they’ll carry with them as they grow up?

The one piece of advice I hope my sons carry with them is to stay true to themselves and treat others with kindness and respect. Life doesn't always go according to plan, and success isn't measured solely by achievements. It's how you show up for others, the relationships you build, and the values you uphold that matter most. I also hope they have the courage to stay curious, embrace new experiences, and not be afraid to take a path that's different from the one they originally envisioned. If they can do that while remaining resilient and open-minded, I'll be very proud of the people they become.

8. We hear you enjoy cycling, hiking and exploring nature trails. Where would you take someone for your favourite outdoor escape in Singapore?

I'd take them to the Southern Ridges. It's one of my favourite spots because it combines some of the things I enjoy most, being outdoors, staying active and spending quality time with family and friends. I love that it offers a different perspective of Singapore, surrounded by greenery and nature while still being connected to the city. It's the perfect place to recharge and reflect.

9. You also enjoy singing! If we handed you the microphone at karaoke, what would your song of choice be?

Oh, that's a tough one! I don't really have a go-to karaoke song. For me, karaoke has never been about the song itself, it's about spending time with friends, having fun and sharing a few laughs together. As long as there's good company and everyone is singing along, I'm happy to grab the microphone and join in!

10. Finally, what’s something about you that would surprise someone who only knows you through work?

Despite working in banking for more than 20 years, I've learned that success isn't always measured by milestones or achievements. Some of my happiest moments are the simplest ones, a bike ride with my family, a walk in nature, or an evening of laughter with family and friends. Those experiences remind me to slow down, stay present and appreciate the relationships that enrich our lives.